Keep your members coming back — without lifting a finger.
You run your business. FloLoyal runs retention — capturing members, building habits, taking online orders, and winning back the ones who drift. Automatically.
The system doesn't clock out. ⚡
🏆 Gold tierNext reward: 🎁 Free drink
FloLoyal Works so you don't have to
Same location. Same Monday. One side is guessing. The other has a system doing the work.
Without a system
No idea who hasn't been back in a month.
🚫 No visibilityYou mean to reach out. You don't have their number.
💔 Lost customer40 people see it. 3 are actually yours.
📉 Low reachYou take the order by hand. No record, no points, no follow-up — if they don't text again, they're gone.
📵 Untracked orderNo new contacts. Nothing automated. Same as last week.
🔄 Reset to zeroWith FloLoyal
While you slept, FloLoyal flagged 3 members hitting 30 days idle and queued their win-backs for morning.
👁️ WatchingFlagged idle at 34 days, her win-back queued overnight and sent the moment the clock allowed. It worked — her next coupon just fired.
✅ ReturnedA member who hasn't walked in for weeks just ordered delivery — and earned points doing it.
🛒 Order captured2-minute blast. 98% open rate. 9 walked in.
📈 98% open rateOvernight it tracks tonight's visits, flags who's drifting, and preps tomorrow's birthdays — then sends when the clock says it's OK.
👁️ Always watchingThe Loyalty Engine. Four automations. Working 24/7. 🕐
Four automations cover the entire member lifecycle — from first scan to lifelong regular.
Capture
Every walk-in enrolled in seconds. FloLoyal learns what each member cares about from day one.
Build Habits
Turns first visits into weekly routines with rewards, milestones, and surprises members look forward to.
Win Back Customers
Reaches drifting members with a personal nudge and a reason to return. Knows when to stop, so you never nag.
Grow Revenue
Launch offers in a tap. Every redemption and dollar tracked back to the send automatically.
of drifting members return after an automated re-invitation — most from a friendly text alone, no discount involved. Measured across live locations.
They don't have to walk in to spend with you.
Online ordering, deliveries and drink drops — every order captured, every customer followed up with automatically.
Order Online
Your menu on your own website. Pickup or delivery — no app for anyone to download, nothing to install.
Drink Drops
Give away product, and capture names and numbers — and follow up with every single one after the drop.
Delivery Partners
Schools, offices and hospitals become standing delivery routes — each with its own windows, minimums and instructions.
Points on Every Order
Online orders earn bonus points in the same member wallet as counter visits. One member, one history, one system.
One campaign. Real revenue.
One campaign. One afternoon. 38 walked back in. 🎒
138 members texted. 38 redeemed. Roughly $570 in revenue — without a single manual follow-up. 💰
Every send, redemption and dollar above was tracked automatically — this report built itself.
Know who's loyal, who's drifting, and who's gone. 🔍
Every visit, order, redemption, and win-back in one dashboard. Spot at-risk members before you lose them.
Built for businesses that depend on repeat customers. 🤝
QR & tablet check-in
📱 Enroll a member in one scan — no app, no friction.
Digital punch cards & streaks
🎯 Auto-tracked visits, milestone rewards, surprise spins.
Birthday & milestone automation
🎂 Collected and sent for you — members feel remembered.
Online ordering & delivery
🛵 Pickup, delivery routes and drink drops — points on every order.
150+ locations across 29 states run FloLoyal every day — over a million member interactions tracked. Wherever the same faces come through the door (or the order page) each week, the engines work.
Any repeat-visit business
Pick your engine. Then pick your speed.
Two ways members spend with you: they walk in, or they order out. Start with the engine that matches your location — every step up is $100.
Core
Loyalty
For locations with a counter. Keep the members you already have coming back.
PRO
The Operating System
Both engines, plus the playbooks and monthly coaching that tell you exactly what to run.
Full feature breakdown, setup details, and coaching plans.