Effective Date: 21/11/2024

FloLoyal, a product of Marcuit (referred to as "we," "us," "our," or "FloLoyal"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our loyalty program services, including any website, mobile application, or other services provided by FloLoyal (collectively, the "Services").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

1. Information We Collect

We may collect information about you in a variety of ways, including:

1a. Personal Data

While using our Services, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to:

- Name

- Email address

- Phone number

- Business information

- Payment information

1b. Usage Data

We may also collect information that your browser sends whenever you visit our Services or when you access the Services by or through a mobile device. This Usage Data may include information such as your computer's Internet Protocol address (e.g., IP address), browser type, browser version, the pages of our Services that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

1c. Tracking & Cookies Data

We use cookies and similar tracking technologies to track the activity on our Services and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Services.

2. How We Use Your Information

We may use the information we collect from you in the following ways:

- To provide, operate, and maintain our Services.

- To improve and personalize your experience on our Services.

- To process transactions and manage your accounts.

- To communicate with you, including sending updates, security alerts, and customer service messages.

- To send you marketing and promotional communications (you can opt-out at any time).

- To detect, prevent, and address technical issues and potential fraud.

- To comply with legal obligations and enforce our terms, conditions, and policies.

- To integrate and manage third-party services, applications, and tools that are part of the FloLoyal platform, ensuring seamless functionality and enhanced user experience.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to others. We may share your information in the following situations:

- With Service Providers: We may share your information with third-party vendors, service providers, contractors, or agents who perform services on our behalf or assist us in operating our Services. This includes but is not limited to third-party integrations, customer relationship management (CRM) tools, email marketing services, and payment processors.

- For Legal Reasons: We may disclose your information if required by law, to comply with a legal obligation, to protect and defend our rights or property, to prevent fraud, or to protect the personal safety of users of the Services or the public.

- Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

4. Your Rights and Choices

You have the following rights concerning your personal information:

- Access and Update: You may access, update, or delete your personal information by contacting us.

- Opt-Out: You may opt-out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us directly.

- Data Security: We take reasonable measures to protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no Internet or email transmission is ever fully secure or error-free.

5. Third-Party Links

Our Services may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of each website you visit.

6. Children’s Privacy

Our Services are not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently received personal information from a child under the age of 13, we will delete such information from our records.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: [email protected]

Phone: +1 407-559-6723